Purchased Klipsch Mode-M40 headphones just over 2 years ago, with 2 year warranty. They cost $350.
They are noise canceling and I use them only for plane flights, so about 3x yearly. Just took them out for a trip, and noted the fabric covering an ear cup had split at the seam, just while resting in the case, an obvious factory defect. Company refuses to fix this, saying it's a few weeks past the end of warranty coverage. Obviously, the company is not proud of their products and takes no responsibility for their defects.
I have a pair of Etymotic earbuds in which a wire broke well out of warranty, and they replaced them for free!! I will never order another item from Klipsch again.
This person wrote the review because of bad quality of mode m40 headphones from Klipsch Audio Technologies and attached a photo. Reviewer claimed that he or she wants Klipsch Audio Technologies to offer any options to resolve the issue.
The most disappointing in user's experience was poor quality and customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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