Kapaa, Hawaii
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Warranty

Purchased Klipsch Mode-M40 headphones just over 2 years ago, with 2 year warranty.They cost $350.

They are noise canceling and I use them only for plane flights, so about 3x yearly. Just took them out for a trip, and noted the fabric covering an ear cup had split at the seam, just while resting in the case, an obvious factory defect. Company refuses to fix this, saying it's a few weeks past the end of warranty coverage. Obviously, the company is not proud of their products and takes no responsibility for their defects.

I have a pair of Etymotic earbuds in which a wire broke well out of warranty, and they replaced them for free!!I will never order another item from Klipsch again.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I didn't like: Poor quality and customer service.

Had an Experience with Klipsch Audio Technologies?

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